Personal data protection policy

1. Who is the controller of your personal data?

The controller of personal data is the company FreedomBro s.r.o., ID: 09658581, e-mail: info@smashcar.cz

We process your personal data only to the extent necessary to provide our services, process reservations, communicate with you and fulfill our legal obligations.

2. What personal data do we process?

When making a reservation, purchasing a voucher or communicating with you, we may process the following personal data in particular:

• first and last name,
• e-mail address,
• phone number,
• information about the reservation or order,
• date and the time of the reservation,
• number of people,
• information about the purchased service or gift voucher,
• any other data that you yourself give us in the course of communication.

3. For what purpose do we use the data?

We process your personal data in particular for the following purposes:

• creating, confirming and managing a reservation,
• processing a gift voucher order,
• notifying you of changes, moves or canceling an appointment,
• answering your questions and processing requirements,
• fulfilment of our legal obligations, especially in the area of accounting and tax regulations,
• protection of the legitimate interests of the operator,
• improving our services and customer service,
• sending commercial messages or marketing information, if the law allows it or you agree to it.

4. How long do we keep your data?

We only keep personal data for the time necessary to fulfill the purpose for which it was obtained, or for the time required by law.

Generally, we keep:

• data related to the reservation or order for the time necessary to provide the service and then for a reasonable time in case complaints, disputes and the fulfillment of legal obligations,
• we keep accounting and tax documents for the period specified by law,
• we keep data from normal communication for the time needed to process your request,
• we keep marketing data for the duration of consent or until an objection is raised.

5. Who has access to the data?

Only persons who need it for the performance of their work or to ensure the operation of the Smash Car service have access to your personal data.

In justified cases, the data may also be made available to processors who provide partial services for us, for example:

• providers of the reservation system,
• providers e-mail or IT services,
• accounting or tax offices,
• or other contractual partners, if necessary to ensure operation.

These persons can process data only on the basis of a contract, according to our instructions and in accordance with applicable legal regulations.

6. What rights do you have?

In connection with the processing of personal data, you have the right to:

• request access to your personal data,
• request correction of inaccurate or incomplete data,
• request deletion of personal data, if possible,
• request restriction of processing,
• raise objection to processing,
• require data portability, if the legal conditions for this are met,
• revoke consent to processing, if processing is based on consent,
• file a complaint with the Office for Personal Data Protection.

7. Data security

We protect your personal data using appropriate technical and organizational measures to prevent unauthorized access, loss, misuse or unauthorized disclosure.

Only authorized persons have access to the data and we always try to ensure that the processing takes place securely and in accordance with applicable legislation.

8. Transfer of data to third parties

We do not transfer your personal data to third parties, unless we have a legal reason, a contractual reason or your consent.

The transfer may occur in particular if it is necessary:

• to secure a reservation or order,
• to fulfill legal obligations,
• to protect our authorized interests,
• or if we are required to do so by a legal regulation or decision of a public authority.

9. Cookies and online forms

Cookies and other similar technologies may be used on the Smash Car website for the proper functioning of the website, its security, traffic measurement or marketing.

If you use the contact form or the reservation system, the data that you fill in the form yourself is processed. If the form is protected by reCAPTCHA, Google's privacy policy and terms of service also apply.

10. Final Provisions

We may continuously update or supplement these personal data protection policies, especially if there are changes in legal regulations, the way personal data is processed or the operation of the Smash Car service.